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Recently NCsoft® hired Chris Chung, as the new president of their North American division. This week he spoke about, how he wants to bring more services to improve their online infrastructure and make it more user friendly. He hints at their first project with Playstation 3.
He mentions that he has “been around as a part of NCsoft in one capacity or another for the last five years, there are still a lot people in the company that don’t know me very well. It can also be a burden coming behind someone so well known and respected, both within and outside of the company, as Robert Garriott. While I don’t think “filling the shoes” of someone with decades of experience and a sharp sense of business like Robert is possible, it will be a wonderful challenge trying.”
“I was an avid reader of Drucker and a number of other management gurus of the time…”
“I love this industry and I am glad that I got my foot in the door with our Seattle studio, ArenaNet. I had the privilege of working with some amazing people there and this solidified my desire to stay in games. This industry more than any other industry is really about the talent, and I believe the key to success is realizing this fact. What is exciting is that you never know who will be the next Richard Garriott, Sid Meier or Mike O’Brien of the industry.”
“Sure, our games are complex and can be very expensive to build. However, there is a special joy when the product you created becomes a world on its own and the community really takes hold. There comes a point in the product’s life when the community of passionate fans you’ve built and the overwhelming buzz they create take center stage, sometimes above everything else. Our success requires that we not only understand the dynamics of launching a product successfully, but we also know what it means to provide an ongoing, thriving service.”
“So, what am I going to do as the new guy at the helm? First, I want to make sure that we continue our path of developing a strong portfolio of high quality online games, reflecting our commitment to creating franchise-quality IPs, bringing innovations to online gaming, and exploring all forms of viable business models. Robert started NCsoft’s North American business with this strategy and I look forward to continuing that. This year we also want to focus on making sure we look at our online infrastructure and make it much more user friendly. We will also continue to build and roll out an array of services that will benefit our customers by making it easier to play games and connect with their friends. Of course, we will continue support of our entire suite of online games—we have a lot of exciting things planned for Richard Garriott’s Tabula Rasa, the City of Heroes and Guild Wars franchises, Lineage II, Dungeon Runners, Exteel and the rest. We hope to see the release of the much anticipated AION: The Tower of Eternity this year, first in Korea and then here in the United States and in Europe. Finally, we’ve also started work on our first PLAYSTATION 3 project and hope we can release more information on that in the near future.”
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